- Excellent comfort: Lightweight TPR outsole with high-resiliency insole for soft touch and extra bounce. Plenty of toe room and a widened shape fit wide-footed kids.
- Comprehensive Protection: Sturdy toe box and non-slip sole help the kids explore more terrain with confidence. Reinforced heel support for feet's healthy growth.
- Easy on and off: Double magic tape system, easy to wear on and take off even by little kids themselves.
- Anti-odor: Hi-Poly eco-friendly insole with anti-bacterial and anti-odor features.
- Machine-washable: Easy to wash and easy to take care of.
- Excellent comfort: Lightweight TPR outsole with high-resiliency insole for soft touch and extra bounce. Plenty of toe room and a widened shape fit wide-footed kids.
- Comprehensive Protection: Sturdy toe box and non-slip sole help the kids explore more terrain with confidence. Reinforced heel support for feet's healthy growth.
- Easy on and off: Double magic tape system, easy to wear on and take off even by little kids themselves.
- Anti-odor: Hi-Poly eco-friendly insole with anti-bacterial and anti-odor features.
- Machine-washable: Easy to wash and easy to take care of.
Product information
To obtain shipping information for your specific destination country, please refer to the table below:
| Country |
Shipping Method |
Order Amount |
Shipping Cost |
Shipping Time |
| United States | Standard Shipping | 0~$74.99 | $5.99 | 7~10 Business days |
| $75+ | Free | |||
| Expedited Shipping | / | $14.99 | 5~7 Business days |
|
| Canada | Expedited Shipping | 0~$74.99 | $9.99 | 5~10 Business days |
| $75+ | Free | |||
| United Kingdom | Standard Shipping | 0~$74.99 | $6.99 | 6~10 Business days |
| $75+ | Free | |||
| Switzerland | Standard Shipping | 0~$74.99 | $19.99 | 8~12 Business days |
| $75+ | Free | |||
| Australia | Standard Shipping | 0~$74.99 | $12.99 | 8~12 Business days |
| $75+ | Free | |||
|
New Zealand Mexico |
Standard Shipping | 0~$74.99 | $14.99 | 6~10 Business days |
| $75+ | Free | |||
| France Germany Italy Spain Sweden Belgium Denmark Luxembourg Poland Netherlands Portugal Hungary Austria Czech Republic Ireland Lithuania Slovenia Slovakia |
Standard Shipping | 0~$74.99 | $6.99 | 7~15 Business days |
| $75+ | Free | |||
| Other Countries | coming soon | |||
Please be advised that shipping may not be available for certain islands of the United States, such as Hawaii and Las Vegas.
During peak season (starting from August), there may be a 20% increase in shipping fees.
Why Does Shipping Take Longer Now?
Firstly, we apologize for the longer than expected shipping times that you may be experiencing due to uncontrollable factors such as weather conditions. We would like to explain some of the reasons behind these delays in order to help you better understand the situation.
- Weather conditions can impact logistics and transportation, causing processing and shipping delays beyond our control.
- Strict quality control checks are conducted on all products before shipping, including inspections of materials, zippers, seams, embellishments, motifs, interiors, lining, and more.
- Quality checks ensure product quality but may add time to processing and shipping of your order.
- To maintain customer safety and health, strict disinfection of each parcel is performed before shipping, adding time to the shipping process.
Receiving Time = Processing Time(Normally 48 hours) + Shipping Time
How Do I Know if My Order Has Been Shipped?
Once your order has been shipped, you will receive an email with your tracking number and a link to track your package online. If you do not receive notification emails, please check your spam folder, account settings, and network connections to ensure that our emails safely reach your inbox.
Why Are Orders Sent in Separate Shipments?
- Products from your order may be located in different warehouses.
- Your multi-product order may exceed weight limits for a single box.
- The system automatically divides the package if your order contains pre-sale items.
Other Notes:
After payment, it takes 1-3 days for the warehouse to process your order. You will receive a notification once your order has been shipped. We strive to deliver your package as soon as possible. However, additional time may be required due to invalid addresses or customs clearance issues. If you experience any shipping issues with your package, please contact Customer Support within 180 days of placing your order. For questions about your order, please email us at service@happynocnoc.com (we will reply within 24 hours).
Dear customer, Happy Nocnoc are confident in the quality and design of our products, but we understand that personal preferences can vary. If you are not satisfied with your purchase, we provide comprehensive customer support to ensure that you are happy with your shopping experience.
Return & Refund
You may return items within 30 days from the date of package receipt. Simply follow these steps:
Step 1: Contact our customer service (service@happynocnoc.com) to inform us which item(s) you want to return and why.
Step 2: Follow the instructions provided by our customer service to pack and ship the item(s).
Step 3: Drop off your package at the local post office.
*Return packages should be sent to the address provided by customer service.
Step 4: We will process your refund after receiving the returned item(s), which typically takes 5 days. A confirmation email will be sent once the refund has been issued.
Step 5: The refunded money will be back in your account within 1-3 business days.
| Situations | If Refundable | Shipping Cost At |
| We sent the wrong item/size/color | Yes | Happy nocnoc |
| Items are damaged or missing | Yes with proof | Happy nocnoc |
| Quality issue | Yes with proof | Happy nocnoc |
| Bought the wrong item/size/color | Negotiable | Buyer |
Please Note:
-
The original shipping fee and insurance are non-refundable.
-
The foreign transaction fee is non-refundable.
- Please note that some bank cards may charge extra foreign transaction fees due to lack of USD settlement support. This fee will be included in your order payment and collected by the bank.
Return Conditions
- Non-refundable items include lingerie & sleepwear, swimwear, diapers, wet wipes, baby supplies, and accessories (excluding scarves, bags, and blankets).
- The returned item(s) must be unused and in their original packaging. We do not accept items that have been worn, damaged, washed, or altered in any way.
- Clearance items (as notified on our website) or free gifts cannot be returned.
- We do not accept returned items that have not followed our instructions.
- Freight To Collect (FTC) service is not available for returned items.
If you have any questions about your order, please contact us at service@happynocnoc.com. Our customer service team will reply within 1-3 days on weekdays.
Other Notes:
-
Please follow the return instructions provided by our customer service staff. Do not send the item(s) back to the address on your package on your own.
-
If you do not receive a reply in time as promised, please check your spam folder.
